TESTIMONIALS

Your software system is by far the most innovative approach to managing a valet parking operation that I have seen and greatly enhances customer service"
-Mark Combs, Senior Director, Supply Chain Management, Ascension Health.

I switched to Universal Parking when I was the Manager at Portofino (South Beach). I can't say enough positive things about Universal. They are responsive, responsible, organized, efficient, trust worthy, SERVICE orientated, professional and dedicated. Bryan Geoffrey's transition team was flawless. His level of detail and expertise was a welcomed change to the service. I highly recommend Universal Parking!

-James H. Novak, C.A.M., General Manager, APOGEE Condominium Association

 

“Universal Valet is our service provider at several locations; we are extremely pleased with their professionalism as well their desire to set up their service to benefit the restaurant’s image and success. They are very cooperative in resolving any issue that may arise”

-Rick Carson, Director of Real Estate, J. Alexander’s Restaurants, Inc.

 

“Universal Parking has handled the parking operations at Midtown since we opened the project. They have been more than just a service provider. They are a true partner in every sense of the word. Each and every patron to our project is shaped by their experience with Bryan’s staff and we couldn’t be happier with how we are represented. They are true professionals.”
-Casey Cummings, President and Chief Investment Officer of Ram Realty.


“I wanted to take this opportunity to express how pleased we are with Universal Parking’s Service Porter Program.  We can certainly see a difference here at Mercedes Benz of Miami from the improved efficiencies through the use of your ValeTrac system  . . . . to not having to deal with hiring, training and turnover of employees.  Your flexibility and willingness to do “whatever it takes” has made working with your company and your employees a pleasant experience.” 
-Manny Perez, Controller at Mercedes of Miami.

I am pleased to say they exceeded all of our expectations.  The transition from a self-operated model to a contracted service was seamless.  They worked closely with out staff and those associates we planned to retain… 
-Debra A. Condino, Vice President St. John Hospital and Medical Center.


"On Saturday evening, April 18, 2009, I was riding with a friend when her tire blew out. We were on Scottsdale Road near Rose Street in Scottsdale, Arizona. Robert came running over to the car asking if he could help. I believe that Robert had just finished his shift working as a valet outside Blanco restaurant. A few minutes later, Mitch came over to help also. Robert said that he loved fixing cars and that this was fun for him. These two professional, wonderful young men very quickly changed the tire. We just stood to the side and they did everything very quickly and with a smile. When they finished, they refused the money that we tried to pay them – they would not even take a tip! I asked them for their first names: Robert and Mitch. Wow! Your company should be extremely proud of these employees. They represented your company amazingly well. I was so impressed. They could not have been nicer.

I hope that you can pass the kudos for these employees onto someone connected with them. Someone did a great job of hiring these men. I plan to let Blanco restaurant know that I plan to visit and eat at their restaurant because of the Universal Valet employees.
-Katherine K. Cecala, Chief Operating Officer

Our growth has come by listening to our customers, understanding their individual needs, and delivering dependable, cost-efficient solutions for those needs. We look forward to doing the same for you.