CONDOMINIUMS: Resort Style Guest Services

We are very proud to now have been contracted in a broad range of high-rises (condominiums, cooperatives, private communities) maintaining one of the highest client retention rates in the industry! This success has been achieved by bringing proprietary technology (ValeTrac™), resort style Guest Services (Hospitality First™) and a team approach to the market.

Hospitality and resident/guest services have become one of the most significant factors that differentiate one development from another. Shifts in resident needs and expectations have led innovative service providers to change how business is conducted. Today, attendants are much more than a means for providing efficient use of parking space and convenience. They are front door “ambassadors” and hospitality greeters who are responsible for facilitating the arrival and departure of residents and guests.

We have proven with each new client a consistent understanding of how to manage the budgetary needs of developers, while providing a warm welcome to residents coming home, sometimes for the very first time. In doing so, we have found tremendous revenue and security opportunities for our clients. In these challenging economic times the revenue we are able to provide can make the difference between a balanced and unbalanced annual budget. With a hands-on management team, cutting edge technology and fresh outlook , Universal Parking would make an outstanding choice to provide valet parking services to your community.